Certus AI is a voice-powered AI agent built to handle restaurant phone calls with speed and accuracy. It answers every call, understands menus, takes orders, manages reservations, and routes requests directly into the POS without staff intervention. By eliminating missed calls and manual entry, Certus AI helps restaurants capture more revenue while reducing operational strain — now integrated with Stream.
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Restaurants lose revenue every day from unanswered phone calls during peak hours and after close. Certus AI ensures every call is answered instantly with natural, conversational voice technology that understands customer intent and menu complexity. Orders, reservations, and requests flow directly into existing systems, helping teams stay focused on hospitality while the AI handles demand - now compatible with Stream.
Phone orders shouldn’t slow down service or create errors. Certus AI automates order capture by translating voice conversations into accurate POS-ready tickets, eliminating re-entry and miscommunication. Integrated with Stream, Certus keeps menus and orders synchronized across channels, delivering faster service, fewer mistakes, and a smoother guest experience from call to fulfillment.
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