heytruffle is a fully managed service that runs the phones for multi location restaurant groups. A trained AI Concierge answers every call in you language of preference, capturing reservations, takeout and delivery orders, catering requests and guest questions, while a human team monitors and tunes it every week. Because our team builds and operates it end to end, restaurants get consistent phone service across every location without adding another tool to manage. The demand captured on the phone flows into the systems the restaurant already runs. heytruffle is now connected with Stream.
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During peak service, your team belongs with the guests in the room, not tied to a ringing phone. heytruffle takes that layer off their plate: a fully managed AI Concierge, trained for your brand, that answers calls, books reservations and takes orders around the clock. It works alongside your staff and escalates to a person whenever a human touch is needed. Every call is reviewed by our team and the Concierge is tuned every week, so the experience keeps improving across all your locations. Connected with Stream, the demand your restaurant captures on the phone moves straight into the workflows you already use.
From reservations and takeout to delivery, catering and private events, heytruffle answers the requests your team cannot always catch, in fluent English and Spanish. Every restaurant gets an AI Concierge built for its menu, tone, policies and workflows, so callers feel like they are talking to the restaurant, not a bot. Our team configures, operates, monitors and improves the phone layer for you, which means no dashboard to learn and no system to maintain. With the Stream integration, orders captured over the phone connect to the same stack that manages your menu and third party providers. One connected flow, from the first call to the finished order.
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