What’s New at Stream - Q1 2026
Q1 has been all about one thing: giving operators more visibility and control across their integrations.
From real-time order performance to smarter alerts and faster menu management, this release is focused on helping teams move quicker, catch issues earlier, and operate with more confidence.
New Partnerships
We’ve continued expanding the Stream ecosystem with new partners across ordering, AI, and kitchen operations:
OrderYoyo (now combined with App4) brings a full direct-ordering stack, including branded web, mobile apps, and self-service kiosks, giving operators control over the entire front-of-house ordering experience. This partnership expands Stream’s footprint across the UK and Europe, particularly with growing multi-unit brands in the QSR segment. Operators can now unify direct ordering channels through Stream, helping shift volume away from high-commission marketplaces and toward owned customer relationships.
Certus AI brings a voice AI agent purpose-built for restaurants, answering every call instantly and handling orders, reservations, and customer inquiries end-to-end. Orders taken over the phone are injected directly into the POS, ensuring accuracy while freeing up staff from managing high call volume during peak hours. This partnership helps operators capture missed revenue from unanswered calls while improving order throughput, upsell rates, and overall guest experience.
Hosted Kitchens -> Wingstop - Stream is now working with Hosted Kitchens, a leader in tech-enabled, off-premise kitchen infrastructure. Supporting brands like Wingstop, their “Smart Kitchen” approach connects order flow, forecasting, and kitchen execution into a unified system built for scale. This partnership helps power more efficient, data-driven kitchen operations - improving speed, consistency, and throughput across high-volume environments.
Product Updates
1) Real Time Visibility & Alerts
Store Pause Alerts & Downtime Reporting
Know immediately when your store goes offline - and why.
We now provide:
- Real-time alerts when a store is paused
- Visibility into who or what caused the pause (DSP, POS, in-store action)
- Downtime tracking so you can see how long locations were impacted
This solves a major pain point for operators who previously had no visibility into unexpected downtime.
👉 [Link to guide: Store Pause Alerts & Downtime Reporting]
Order Health (Live Performance Monitoring)
Understand how your integrations are performing - in real time.
- Live success rate tracking (not delayed reporting)
- Clear failure reasons tied to each issue
- Real-time health meter for each integration
This gives operators the ability to catch and fix issues before they impact revenue.
2) Smarter Order Handling
Scheduled Order Preferences
Take control of how scheduled orders flow into your kitchen.
You can now choose how orders are injected:
- Immediately when placed
- Closer to prep time
- Based on your operational preference
This helps reduce kitchen bottlenecks and ensures orders are handled the way your team actually operates.
👉 [Link to guide: Scheduled Order Preferences]
3) Menu Management Improvements
Bulk Image Upload
Upload and assign images across your entire menu in one streamlined workflow.
- Drag-and-drop uploads
- Bulk assignment to menu items
- Review + publish in a single flow
No more manual, item-by-item updates.
👉 [Link to guide: Bulk Image Upload]
Menu Location Management
Control exactly where your menus are live.
- Assign menus to specific locations
- Roll out updates incrementally
- Avoid recreating menus for different stores
This is especially useful for multi-unit operators managing regional or phased rollouts.
👉 [Link to guide: Assigning Menus to Specific Channels]
Expanded Platform Support
We’ve continued to strengthen and expand our global integration layer:
- Wolt and Glovo integrations are rolling out on Stream, expanding access to major European delivery channels.
- Lieferando, Foodora, Fantuan, EZ Cater & Hungry Panda are also expected to be rolling out soon
- More reliable menu publishing and updates
- Better handling of complex menu structures and order flows
This enables faster onboarding and more consistent performance across international markets.
Platform Experience Improvements
New Platform Directory
We’ve made it easier to discover and connect integrations within Stream.
- Searchable platform directory
- Categorized by delivery, ordering, AI, and more
- Faster onboarding and setup
Logo Refresh
We’ve refreshed the Stream logo and brand to better reflect where the platform is today.If Stream is featured on your site or integration pages, we’d appreciate updating to the latest assets when you have a moment.
Wrapping Up
This quarter focused on giving operators better visibility, faster workflows, and more control across their integrations.
From real-time order monitoring to smarter alerts and bulk tooling, these updates are designed to reduce operational friction and help teams scale more efficiently.
🛠 Need Help Getting Set Up?
If you want help enabling any of these features or optimizing your setup, reach out to the Stream team or explore the guides linked above.
